Remote support software enables IT technicians admittance to virtually any computer in the United States. From our location Craft Computers provides support. The remote connection permits our technician to view the screen of the remote device on their own screen in real-time.
Craft Computers is without a doubt a mac users advantage in San Diego and greater Metro area.
Craft Computers takes pride in our services and robust avenues of customer support. Often a quick fix is all it takes. We do charge by the hour / minimum for this service. Call to discuss potential fees or a quick question. Essentially, we will get on the phone with a commercial customer or personal computer user. We will send you a link or give you instructions where to download a link. Then we will be able to take control while the client watches we troubleshoot issues and perform other tasks until resolution can be made or we determine another course of action must be determined.